Frequently asked questions

Yes, we offer the completion of Nexus Letters.

No, the Veterans Affairs makes the final decision on all claims submitted. However, through our service, and if your disabilities warrant an increase, you have a high probability of success.

Yes, we offer a variety of payment plans to suit your needs. Our mission is to help as many veterans as possible receive the benefits they deserve. We’re happy to discuss your payment options during your free consultation.

Yes, a portion of our service fee is refundable if you do not receive a successful decision on your claim. Some fees are non-refundable due to State Medical Board guidelines. Please contact us for more details regarding our refund policy.

Yes, we can only assist with the Disability Benefit Questionnaire and medical evaluations. Veterans are required to submit their own claims. This can be done through a Veteran Service Organization, filing electronically on ebenefits.va.gov, or mailing your claim to the VA.

Yes, we do charge a one-time fee, similar to the fees charged by private healthcare providers. However, we do offer veterans a free, no-obligation consultation.

While you have the right to choose any licensed medical provider that you prefer, our licensed medical providers know the VA disability claims process and understand how to complete Disability Benefits Questionnaires. Most primary care physicians do not have the knowledge to complete a DBQ correctly.

Boots on the Ground is not affiliated with the Veterans Administration. We work with a network of independent licensed medical providers who understand the claims process. VA appointed medical providers are contracted by the Veterans Administration. In most cases, they are overloaded with patients and do not give the proper attention to each veteran and their claim. A large majority of veterans who see VA appointed doctors when filing their claim are unsatisfied with the results, thus resulting in years of refiling and/or a lengthy appeal process.

Yes, we work with many accredited agents and attorneys. All Disability Benefit Questionnaires must be completed and signed by a licensed medical provider. Accredited agents and attorneys cannot give medical advice or sign DBQ’s.